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FAQ
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Do you offer installation?Yes, but there is a calculated fee for installation.
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How long is shipping?Shipping time is usually 3-5 business days for US/Canada All orders outside of USA and Canada are subject to duties, customers are responsible to pay them. We at Vincy Vinyls are not responsible for any duties and taxes you might encounter.
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Do you offer free shipping?Yes, Shipping for USA orders is free, Canadian orders are $18.00. (subject to change by weight) All orders are shipped with Chit Chat Express and take around 5-7 business days to arrive. Shipping for Worldwide (except USA and Canada) is $12.00. (subject to change by weight) shipped with Chit Chats Express and takes around 10-15 days to arrive
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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